At SiamSouq, we are committed to prioritizing your privacy and ensuring the secure handling of your personal information. Our Privacy Policy is designed to inform you about the data we collect, how we use it, and the measures we take to protect your privacy. By using our services, you agree to the terms outlined in this policy.
Information We Collect:
- Personal Information: In addition to basic details, we may collect information about your preferences, order history, and interactions with our customer service.
- Device and Usage Information: We gather data on the devices you use to access our services and how you interact with our platform to enhance your overall experience.
- Cookies and Similar Technologies: Cookies help us track your navigation patterns, analyze trends, and personalize your experience. You can manage cookie preferences through your browser settings.
How We Use Your Information:
- Order Processing: Your data is crucial for processing and fulfilling your orders, providing efficient customer support, and updating you on your order status.
- Personalization: We utilize your information to personalize your experience, recommend products, and tailor our content to match your preferences.
- Communication: With your consent, we may send promotional emails, newsletters, or important updates related to your orders. You have the option to opt-out at any time.
- Improving Services: We analyze data to enhance our website functionality, identify user trends, and continually improve our products and services.
How We Protect Your Information:
Ensuring the security of your personal information is paramount to us. We employ a range of security measures to safeguard your data when you place an order or interact with our website.
We utilize a secure server, employing industry-standard Secure Socket Layer (SSL) technology to encrypt all sensitive or credit information during transmission. This encrypted data is then stored in our Payment gateway providers’ database, accessible only to authorized personnel with special access rights. These individuals are obligated to maintain the confidentiality of the information.
It is important to note that after a transaction is completed, sensitive details such as credit cards, social security numbers, and financial information are not retained on our servers. This additional layer of security ensures the protection of your private information beyond the point of transaction.
Your trust and privacy are our priorities, and we continuously strive to uphold the highest standards of security for your peace of mind.
Data Security:
- We employ industry-standard security measures, including encryption and secure socket layer technology, to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- Sensitive information, especially payment details, is encrypted and transmitted securely.
Information Sharing:
- We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners and service providers who assist us in operating our website and conducting business.
- Your information may be disclosed if required by law or to protect our rights, property, or safety.
Your Choices:
- You have the right to access, correct, or delete your personal information. Manage your communication preferences by adjusting your account settings.
- Opt-out of promotional emails by following the instructions provided in the emails.
- You can request information about the personal data we hold about you.
Cookies and Tracking:
- By using our website, you consent to the use of cookies and similar technologies. You can manage cookie preferences through your browser settings.
Third-Party Links:
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
Children’s Privacy:
- Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to the Privacy Policy:
- We may update our Privacy Policy to reflect changes in our practices. Any updates will be posted on this page.
Contact Information:
- For privacy-related inquiries or concerns, please contact our support team at support@siamsouq.com
Consent:
By using our website, you expressly give your consent and agree to abide by our Privacy Policy. Your continued use of our services indicates your acceptance of any changes made to this policy.
We value the trust you place in SiamSouq and are dedicated to protecting your privacy. This Privacy Policy is effective December 2023 and governs your use of our services. We encourage you to review this policy periodically for any updates.
Thank you for choosing SiamSouq!
Sincerely,
The SiamSouq Team